Shipping & Returns
Shipping Policy
Orders ship approximately 10-15 days after the order is placed.
Per UGE Policy, all orders will be shipped to your assigned Station. All shipping within your allowance will be paid by United Ground Express. All purchases exceeding allowance amount will be charged cost of item(s), shipping, and taxes. Management employees are charged cost of the item(s), shipping, and taxes for all personal purchases.
Return Policy
1. Items can be Returned if:
a. Item doesn’t fit the employee;
b. Item is damaged;
c. Item is incorrect.
2. To Process a Return the item must be unused, in its original packaging and with its original Tags
3. Garments must be in new and reusable condition. CFJ reserves the right to deny a return based on garment condition.
4. Returns must be made within 30 days of original shipment.
Points:
The points will be returned once the item(s) passes QC and if the Employee is not requesting a replacement.
If the replacement has a different value only the difference would be either refunded or deducted.
Please click the link below to start the Return Process.
Please click the link below for instructions to submit a Return Request.
Return / Exchange Instructions